Privacy policy

Privacy Policy

(hereinafter referred to as “the Company”) is fully aware of its social mission with respect to the protection of all personal information handled by the Saikai Creative Company, Ltd. and will comply with all laws and regulations concerning personal information and the protection of the rights of individuals.

1. When acquiring, using, or providing personal information handled on consignment or obtained directly in writing, we will not handle personal information beyond the scope necessary to achieve the specified purpose of use (hereinafter referred to as “use for other than the intended purpose”). We will also take appropriate measures to ensure that Personal Information is not used for purposes other than those specified.
2. We will comply with laws and regulations, national guidelines, and other norms regarding the handling of personal information.
3. In order to prevent the risk of leakage, loss, or damage of personal information, we will continuously improve our personal information security system by injecting management resources that match the actual conditions of our business in order to prevent such risks through reasonable security measures. In the event of an emergency, we will promptly take corrective measures.
4. We will respond promptly and sincerely to complaints and consultations regarding the handling of personal information.

Date of enactment July 13, 2019
Last updated July 13, 2019
Yuki Namikata, President, Saikai Creative Company, Inc.

… and upwards

Handling of Personal Information

1. name of office

Saikai Creative Company, Inc.

2. purpose of use of personal information

Classification of personal information to be obtained	Purpose of Use
Services provided by the Company (hereinafter referred to as the “Company’s Services”) Users’ personal information	To provide and guide our services For identification and authentication services To bill you for the use of our services To customize our services and ad delivery To provide after-sales service, respond to inquiries and complaints about our services To conduct surveys on our services To send out gifts for our service campaigns, etc. To help us improve our services and develop new services, etc. To prevent the use of our services in a manner that violates the terms of use of our services To conduct research, statistics, and analysis of marketing data to the extent that individuals cannot be identified To maintain systems related to our services and to respond to malfunctions For other purposes as individually determined for each of our services
Personal information of our business partners	To make necessary business contacts, execute contracts, conduct business negotiations, etc. To manage business partner information
Personal information of those who contact us	To respond to your inquiries
Personal information of those who have requested information from us	To provide materials
Personal information of participants in seminars, events, etc.	To manage and administer seminars, events, etc., to contact you, and to send materials
Personal information of our applicants for employment	To contact and receive applicants for interviews, to screen applicants, to determine whether they have been hired or not, and to perform similar tasks.
Personal information of our employees	For employee personnel management, business management, health management, and security management. To process personal number-related affairs.

3. provision of personal information to third parties

We will not provide your personal information to any third party (including parties located outside of Japan) without your consent, except in the following cases

1. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question
2. When it is particularly necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the person in question
3. Cases in which it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining your consent is likely to impede the execution of such affairs.
4. When all or part of the handling of personal information is outsourced within the scope necessary to achieve the purpose of use in order to facilitate the smooth performance of business operations.
5. When personal information is provided as a result of the succession of business due to a business transfer, merger, or other reasons
6. When required by other laws and regulations

Outsourcing the handling of personal information

In order to provide better services to our customers in the course of business operations, we may outsource all or part of the handling of acquired personal information to outside parties to the extent necessary to achieve the purpose of use. In such cases, we will select a contractor that is deemed to handle personal information appropriately, make necessary arrangements for the appropriate management of personal information and maintenance of confidentiality in contracts, etc., to prevent leakage of customers’ personal information, and conduct necessary and appropriate supervision to ensure that personal information is managed safely.

Request for Disclosure of Retained Personal Data, etc.

Customers may contact the “Personal Information Inquiry Desk” of the Company to request notification of the purpose of use of their retained personal data, request disclosure of their retained personal data, request correction, addition, or deletion of their retained personal data on the grounds that the retained personal data is untrue, request suspension of use or deletion, or request suspension of provision to third parties (hereinafter collectively “Request for Disclosure, etc. ), the customer may contact the Company’s “Personal Information Inquiry Desk”. In such cases, we will confirm that the request is made by the customer himself/herself, conduct the necessary investigation without delay, and respond to the request within a reasonable period of time based on the results of the investigation.

Voluntary nature of providing personal information

Whether or not you provide us with your personal information is at your discretion. However, if you do not provide us with the required information, we may not be able to provide you with the appropriate services.

(7) Cases in which the information is obtained in a manner that is not easily recognizable by the person in question

Cookies are used to make it more convenient for you to visit our site when you come back, and they do not violate your privacy or have any negative impact on your computer.
All areas of our site where personal information is input are protected by SSL (Secure Sockets Layer) data encryption. In addition, we have adopted measures such as installing firewalls to protect information within the site. However, due to the nature of Internet communications, we cannot guarantee complete security. Please understand this in advance.

8. about authorized personal information protection organizations

There is no authorized personal information protection organization that we are a member of.

9. indemnification

We shall not be liable in any way in the following cases

• If you reveal your personal information to a third party through a function of our service or by another means
• When an individual can be identified by information disclosed by the individual on our services.
• In the event of damage to the customer or a third party due to an unjustified act by a hacker or other party, despite security measures taken by the Company.

10. use of statistical data

We may create statistical data based on the personal information we obtain, processed in such a way that specific individuals cannot be identified. The Company may use such statistical data without any restrictions.

Complaints and Inquiries Concerning Personal Information

For comments, questions, complaints, and other inquiries regarding the handling of customers’ personal information, please contact the following Please contact us at the following address.

Address: Nishihon-cho, Saikai City, Nagasaki 851-3305 1686-3, Kiba-go, Saikai, Nagasaki 851-3305, Japan
Community Management Division, Saikai Creative Company, Inc.

Personal Information Protection Manager: Kenji Miyazato, Director
E-mail address: info ★ saikaicreative.co.jp

The above address is written with “@” changed to “★” to prevent spam. Please change “★” to “@” when making inquiries.

Procedures for Changing the Privacy Policy

We will change this privacy policy (hereinafter referred to as “this policy”) as necessary. However, in the event that the Company makes changes to this Policy that require the consent of users under the law, the changed Policy shall apply only to those users who have agreed to the changes in the manner prescribed by the Company. In the event of any modification of this Policy, the Company shall make known or notify the User of the effective date and content of the modified Policy by displaying the modified Policy on the Company’s website or by any other appropriate means.

Information on Procedures for Requesting Retained Personal Data

When we receive a request from a customer (including a proxy) for notification of the purpose of use, disclosure of retained personal data, correction, addition, or deletion of the content of retained personal data on the grounds that it is untrue, suspension of use or deletion, or suspension of provision to a third party of personal information subject to disclosure that we handle
We will also respond to any questions or concerns you may have regarding our handling of your personal information. However, depending on the investigation, we may not be able to meet your request.

Inquiries regarding our personal information should be directed to the Personal Information Consultation Desk.